Welcome to Sumitra Imports. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

Sumitra Imports is a wholesaler of women’s fashion clothing imported from India and sold only in Spain, both online and offline. By using our website, you confirm that you are legally capable of entering into a binding contract under Spanish law.

2. Products and Orders

  • All products listed on our website are subject to availability.
  • We reserve the right to refuse or cancel any order at our sole discretion.
  • If an item is out of stock after placing an order, we will notify you and offer a replacement or refund.
  • Product images and descriptions are for reference only; slight variations in color or design may occur due to differences in display settings and manufacturing processes.

3. Pricing and Payment

  • We reserve the right to modify prices at any time without prior notice.
  • Payment methods accepted include credit/debit cards, bank transfers, and other payment options listed at checkout.

4. Shipping and Delivery

  • We ship only within Spain.
  • Shipping rates, delivery times, and conditions are outlined in our Shipping Policy.
  • We are not responsible for delays due to courier issues, natural disasters, or force majeure events.

5. Returns and Exchanges

  • Returns and exchanges are accepted within 14 days of delivery.
  • Items must be unused, in their original condition, and with all tags attached.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Refunds will be processed within 7 business days after receiving the returned item.
  • Custom or sale items are non-returnable unless defective.
  • Full details are available in our Returns and Refunds Policy.

6. Intellectual Property

  • All content on our website, including images, text, and logos, is the property of Sumitra Imports and is protected under copyright law.
  • You may not reproduce, distribute, or modify any content without prior written permission

7. Limitation of Liability

  • Sumitra Imports will not be liable for any direct, indirect, or consequential damages resulting from the use of our products or website.
  • Our total liability for any claim shall not exceed the total value of the order in question.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account login information.
  • We reserve the right to suspend or terminate accounts if suspicious activity is detected.

9. Privacy and Data Protection

  • We value your privacy and protect your personal information in accordance with our Privacy Policy.
  • By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.

10. Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time without prior notice.
  • Any changes will be effective immediately upon posting on the website.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at:
📧 pedido@sumitraimport.com
📞+34 638397068